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Remote Inbound Retention and Customer Success Specialist
Remote / Online - Candidates ideally in
Oak Lawn, Cook County, Illinois, 60453, USA
Listed on 2026-08-12
Oak Lawn, Cook County, Illinois, 60453, USA
Listing for:
Yelp
Remote/Work from Home
position Listed on 2026-08-12
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Yelp is seeking a Customer Success Representative to support, consult, and retain our small business advertisers. This role is remote but requires residence in the United States (excluding the Bay Area) and a Saturday-Wednesday shift schedule.
You will handle inbound calls, educate advertisers on Yelp ads, demonstrate ROI with performance metrics, and work to meet monthly goals. The position offers comprehensive benefits and a base salary of $50,000 plus incentive pay.
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