Remote Health Plan Admin & Customer Support Associate
Remote / Online - Candidates ideally in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-08-23
Atlanta, Fulton County, Georgia, 30383, USA
Listing for:
Marpai Administrators LLC
Remote/Work from Home
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Bilingual
Job Description & How to Apply Below
Marpai Administrators is seeking a remote Customer Service Associate to support Customer Service Representatives and internal departments with non-call workflows, email inquiries, portal messages, and occasional call handling as needed.
You will maintain accurate documentation, monitor approved communication channels such as Member Portal Chat, and escalate complex issues while ensuring timely, professional service to members, providers, clients, and colleagues in a HIPAA-compliant environment.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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