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Hybrid Cloud SaaS Support Associate; Atlanta​/WFH

Remote / Online - Candidates ideally in
Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Autodesk, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-08-27
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 38500 - 68970 USD Yearly USD 38500.00 68970.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Cloud SaaS Support Associate (Atlanta/WFH)

Autodesk, Inc. in Atlanta is seeking a Customer Support Associate to help customers with daily operations and product questions. The role blends in-office presence with work-from-home opportunities and reports to an Associate Customer Support Manager.

You will handle live chats, emails, and calls, troubleshoot issues, and provide clear, empathetic guidance to customers across Autodesk products. This position emphasizes CSAT and teamwork.

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Position Requirements
10+ Years work experience
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