Remote SaaS Customer Success Manager for ERP
Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-29
Chicago, Cook County, Illinois, 60290, USA
Listing for:
QAD, Inc.
Remote/Work from Home
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
QAD is seeking a Customer Success Manager to drive retention and expansion by enabling adoption, delivering value, and nurturing customers along the journey. You will own Digital/Smart Business Engagement accounts and collaborate with sales globally to manage opportunities and escalations.
The role supports flexible hours and occasional international travel, with a strong emphasis on data-driven insights, cross-functional communication, and building referenceable customers.
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