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Remote End-User Tech Support Specialist

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listing for: Sonova Group
Remote/Work from Home position
Listed on 2026-09-09
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 70000 USD Yearly USD 60000.00 70000.00 YEAR
Job Description & How to Apply Below

Sonova Consumer Hearing is seeking an End-User Support Specialist in a remote, United States setting. You will provide technical support to end customers, communicate via phone, email, and chat, diagnose product issues, and guide customers to solutions.

The role emphasizes customer service excellence and deep product knowledge of consumer audio and Bluetooth technologies. Ideal candidates have a Bachelor’s degree or equivalent, 1–3 years of customer service experience, and strong MS Office

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