WFH - Bilingual Customer Service Representative; English and Spanish); Fully Remote

• We are passionate about building innovative digital solutions that make a difference.
• We're a growing tech company that values creativity, collaboration, and continuous learning.

Key Responsibilities:

• Handle inbound and outbound calls, serving as the first point of contact for customers.
• Assist with payments, renewals, cancellations, and resolve issues promptly.
• Document interactions, collaborate with team members, and maintain high customer satisfaction.

Qualifications:

• Bilingual (Spanish/English) strongly preferred with 2+ years of customer service experience in a BPO setup.
• Excellent verbal and written communication skills and strong problem-solving abilities.
• Team-oriented, dependable, professional, and flexible with shifting schedules.

We are UNIFIN, Inc., a growing tech company focused on building innovative digital solutions. We value creativity, collaboration, and continuous learning.

The WFH - Bilingual Customer Service Representative (English and Spanish) (Fully Remote) position in the Management & Operations, Sales field is open for applications.