Assistant Director AU Online, Instructional Design, Engagement and Assistance; IDEA

Job Summary

Assistant Director for Instructional Design, Engagement and Assistance (IDEA) under the supervision of the Director of Instructional Design will support the development of innovative online courses and programs, provide personalized technical and pedagogical faculty support, manage faculty and student feedback collection and reporting, and supervise the Instructional Technology Coordinator and the Instructional Technology Specialist. The position specializes in managing online course technologies and faculty development, working within the LMS to provide delivery support.

• Provide premium support for instructors: consult faculty on effective online teaching practices, communicate with faculty on a set schedule, address faculty requests timely, collect instructor feedback, recommend changes via Mojo Helpdesk, maintain a log of changes, and employ a coaching stance during observations.
• Produce and manage faculty development resources and opportunities: conduct needs assessments, lead the development and implementation of faculty development opportunities across modalities, collaborate with the IDEA team and other faculty, generate detailed reports for the Director, manage the faculty recognition program, and implement the faculty communication plan.
• Manage faculty and student feedback collection and reporting: create opportunities for feedback, report data to the Director regularly, make recommendations for course changes, and serve as the voice of faculty in the IDEA team.
• Supervise the Instructional Technology Coordinator and the Instructional Technology Specialist: approve time off via OneUSG, support and coach time management, establish collaborative relationships, update the Director weekly, ensure accessibility of work plans, and mentor the teams.
• Ongoing professional growth: update knowledge, skills, and attitudes related to faculty development and course data; present or publish scholarship related to educational technology; stay current with instructional design practices.
• Other: perform other duties as assigned.

Master's degree in instructional design, educational technology, or a related field from an accredited higher‑education institution, with five or more years supporting faculty and online education in higher education, at least one year of teaching experience in higher education, and experience in data collection to inform continuous improvement.

• Experience designing asynchronous, synchronous, and hybrid instruction.
• Successful online and/or hybrid teaching experience in higher education.
• Demonstrated success working with faculty or other instructional staff to improve teaching, learning, and LMS use.
• Experience with learning management systems, visual presentation software, online collaboration tools, and web authoring tools to create online learning environments.
• Ability to apply learning‑design strategies that support student outcomes.
• Experience developing and facilitating professional development opportunities for faculty.
• Direct experience with D2L and Kaltura.
• Five years’ experience in educational technology, educational media, or instructional systems design.
• Managing direct reports.
• Collecting and using student and faculty data for continuous improvement.
• Assuring online courses meet SACSCOC requirements.

• Knowledge: adult learning theory, best practices in faculty development, basic learning analysis, SACSCOC requirements for online education.
• Skills: active listening, clear communication in visual, oral, graphical, and written forms, constructive feedback, use of educational technology tools such as Desire2
  
  Learn, Echo
  360, MS Teams, Adobe Creative Cloud, Respondus, Anthology, etc., attention to detail, high level of organization, facilitation of synchronous and asynchronous professional development.
• Abilities: maintain confidentiality, apply instructional design processes to faculty development projects, evaluate course design using quality rubrics, maintain effective interpersonal relationships with internal and external clients, guide faculty in technology use, assist with…