Field Engineer - Truck Tire US South Region

THE COMPANY

Continental is a leading tire manufacturer and industry specialist. Founded in 1871, the company generated sales of €39.7 billion in 2024 and currently employs around 95,000 people in 54 countries and markets.

Tire solutions from the Tires group sector make mobility safer, smarter, and more sustainable. Its premium portfolio encompasses car, truck, bus, two-wheel, and specialty tires as well as smart solutions and services for fleets and tire retailers. Continental has been delivering top performance for more than 150 years and is one of the world’s largest tire manufacturers. In fiscal 2024, the Tires group sector generated sales of 13.9 billion euros.

Continental's tire division employs more than 57,000 people worldwide and has 20 production and 16 development sites.

* This is a remote-based field position. Candidates should be located in one of the following states:
North Carolina, South Carolina, Georgia, Florida or Mississippi*

Continental Tire is seeking a Field Engineer to join our Commercial Tire Technical Customer Service team. This remote-based role provides field technical support to Sales, dealers, and fleets by investigating product complaints, conducting training, and monitoring tire performance in real-world applications.

If you excel at problem-solving, communication, and hands‑on technical work, this role offers a great opportunity to represent Continental in the field and strengthen customer relationships.

Assist Sales in investigating product complaints by performing field inspections and providing technical recommendations to resolve customer concerns.

Monitor and report on the performance of targeted Continental commercial tire products in the U.S. market, identifying trends and opportunities for improvement.

Document all complaints in the Global Complaint Handling System, maintain accurate records, analyze trends, and share insights with internal stakeholders.

Identify systemic issues, elevate relevant topics into the continuous improvement platform, and participate in monthly review meetings to support corrective actions.

Deliver technical training to Sales teams, fleets, and dealers on tire failure modes, inspection practices, and other relevant technical subjects.

• Bachelor's Degree AND 2+ years related professional experience OR 5+ years related professional experience if no Bachelor's
• Strong analytical and problem-solving skills
• Ability to communicate technical information clearly to both technical and non-technical audiences
• Comfort working independently in a field-based environment
• Proficiency with digital tools and reporting platforms
• Willingness to travel regularly within assigned territory (up to 60%)
• Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening.
• Continental is not able to pay relocation expenses for this opportunity.

• Experience in Customer Service, commercial tires, mechanical systems, or related technical fields

• Immediate Benefits
• Robust Total Rewards Package
• Paid Time Off
• Volunteer Time Off
• Tuition Assistance
• Employee Discounts, including tire discounts
• Competitive Bonus Programs
• Employes 401k Match
• Diverse & Inclusive Work Environment with 20+ Employee Resource groups.
• Hybrid Work
• Employee Assistance Program
• Future Growth Opportunities, including personal and professional
• And many more benefits that come with working for a global industry leader!

EEO / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities…