Associate, Billing Operations-SpiderRock Advisors

About this role

We are seeking a highly disciplined, detail-oriented, and industrious Associate to join our Spider Rock Advisors Operations and Billing team. The successful candidate will support daily, monthly, quarterly, and annual billing processes across our Options Overlay Business, ensuring accuracy and efficiency in all tasks. This role requires strong analytical skills, excellent communication abilities, and a commitment to operational excellence. You will play a crucial role in enhancing our billing operations and contributing to the overall success of our team.

Key Responsibilities:

* Support daily, monthly, quarterly, and annual billing processes within the team's service-level agreement by following established procedures and policies.

* Ensure the accurate mass generation of client invoices each week and in bulk each quarter, as well as the correct debiting of all associated client accounts.

* Provide exceptional, personalized service to external partners, ensuring their needs are met with the highest level of attention and care. This includes proactive communication, timely resolution of issues, and a commitment to exceeding their expectations.

* Monitor, escalate, and proactively manage the accounts receivable process, ensuring the timely collection and reconciliation of any outstanding funds owed to the firm.

* Act as a deep subject matter expert by leading discussions, providing solutions, and driving operational excellence. Identify and lead operational improvement opportunities that reduce risk, increase efficiency and controls, achieve scalability for the Spider Rock Advisors Billing team, and ultimately improve client experience.

* Support various projects, including automation/standardization efforts and the evolution of standard deliverables. Lead initiatives to improve our operating model by collaborating with internal business and technology partners, ensuring continuous enhancement of processes and systems.

* Learn and master multiple systems to understand their functionalities and work towards consolidating workflows. This includes identifying overlaps, streamlining processes, and ensuring seamless integration to enhance overall efficiency and productivity.

* Continuously seek to learn and understand how our responsibilities and processes integrate into the broader Black Rock and SMA Solutions business model. Recognize the impact of our decisions on our clients and other areas within the firm.

Qualifications:

Bachelor's degree in Finance, Accounting, Business Administration, or a related field with a keen interest in client service and operational excellence

* Proven ability to manage multiple priorities effectively and deliver high-quality results in a fast-paced environment

* Adaptable to tight deadlines and shifting priorities with ease, ensuring consistent performance and excellence

* Demonstrated emotional ownership, showing a commitment to taking responsibility for tasks and outcomes, and a dedication to client success and team collaboration

* Ability to work independently and as part of a team

* Intermediate to advanced level data analytic skills such as SQL and Excel, a strong interest in and capability for learning new applications and technical skills

* Excellent attention to detail, organizational, and time management skills

* Experience with Oracle or other financial systems is a plus

* Strong communication skills, both written and verbal

Preferred

Skills:

* Experience in billing or accounts receivable

* Knowledge of SMA (Separately Managed Accounts) operations

* Familiarity with financial data entry and reconciliation processes

For Chicago, IL Only the salary range for this position is USD $95,000.00 - USD$ . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. Black Rock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

Black Rock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities.

We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning…