Account Management Team Lead - Accounts Receivable Financing
Des Plaines, Cook County, Illinois, 60019, USA
Listed on 2026-04-22
-
Finance & Banking
Risk Manager/Analyst, Financial Manager -
Management
Risk Manager/Analyst, Operations Manager, Financial Manager
Join us today as the Team Lead – Accounts Receivable Financing - Hybrid!
First Business Bank is a Top Workplaces USA company, learn more.
At the heart of First Business Bank, we believe success comes down to putting people first. Our people are our priority — they embody ambition, experience, and client focus. The result is extremely engaged employees who provide unmatched client satisfaction. With comprehensive total rewards to support our team members, a commitment to valuing each other’s differences, and a focus on improving our communities, we are confident you’ll find the experience is your advantage.
We’re delighted you’re considering joining us!
The Team Lead
- Accounts Receivable Financing plays a key role in scaling our Accounts Receivable Finance platform by leading an Account Management team and managing a select portfolio of complex clients. This role balances people leadership, client partnership, and operational excellence while collaborating closely with cross‑functional teams. You’ll help drive a strong client experience, support growth, and continuously improve how we operate.
This is a hybrid role- with up to two days per week at the office: 2400 East Devon Ave, Des Plaines, IL.
Specifically, as the Team Lead – Accounts Receivable Financing you will:Operational Excellence (25%)
- Lead day‑to‑day account management activities including invoice purchases, approvals, and workflow oversight
- Review exceptions, resolve issues, and ensure compliance with policies and procedures
- Monitor portfolio health and accelerate risks proactively
- Serve as a trusted partner to clients, ensuring clear and timely communication
- Support client onboarding, renewals, and offboarding
- Approve client line changes within authority and escalate as needed
- Partner with Underwriting, Portfolio Management, Debtor Credit, Collections, and Operations
- Participate in onboarding, portfolio reviews, and pipeline discussions
- Surface risks and ensure timely resolution in partnership with leadership
- Set clear goals and lead a high‑performing Account Management team
- Coach, develop, and support team members through regular feedback
- Foster accountability and a continuous‑improvement mindset
- Identify efficiencies and help scale processes as the business grows
- Support system enhancements and SOP updates
- Minimum of 7 years of experience across key areas of the factoring industry.
- Minimum 3 years of management experience.
- Proficient in identifying client fraud or suspicious activity in a factoring environment.
- Ability to adapt to changing priorities.
- Expected to work in a fast‑paced environment under deadlines while maintaining accuracy and quality.
- Proficient in training small groups on new or existing processes.
- Proven ability to manage team members across in‑office, hybrid and remote work environments.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).