Audit Consultant

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

The Premium Audit Consultant will handle the Northeast territory, conducting premium audits primarily for New Jersey. This is a work from home position requiring the timely completion of remote/hybrid audits with some business travel within the assigned territory to perform physical audits of Property & Casualty Commercial Lines policies at customers’ premises when required. In this role you will establish the appropriate classifications, basis of premium, and premium exposures in accordance with company policy, ISO, NCCI & Independent Bureaus’ policies and regulations.

Experience with ISO, NCCI & Independent Bureau States such as the California WCIRB is required. Excellent verbal and written communication skills are necessary to conduct entrance/exit interviews while conducting audits. Strong organizational, time management and interpersonal skills. Proficient with Microsoft Office and good working knowledge of Excel spreadsheets is a plus.

• Conduct audits of highly complex accounts substantiating accuracy of policy classifications, exposure base inclusions/exclusions, status of subcontractors, subcontractor cost allocations, business and final customer relationship and audits the overall business. Develop proper premium basis on risks adhering to strict time deadlines.
• Conduct interviews with the insured to obtain information regarding the insured's operations and business model to obtain a good working knowledge and analysis of the risk. Determines employee job classifications based on job role and responsibilities and exposure to hazard.
• Compile and analyze client's operations and accounting records for accuracy in preparation of audit, including examining and authenticating classifications related data from business records as well as a visual inspection of the insured's business.
• Recognize and communicate regular and irregular audit findings and financial conditions of an insured to the agent and branch underwriting. Inform corporate investigations and underwriting of questionable operations, including suspected fraud.
• Prioritize territorial assignment for policy review and audit load.
• Conduct training for less experienced audit staff. Monitor and provide guidance on the accuracy of policy classifications and proper premium basis development.
• Stay up to date on trends and developments within specialty area as well as the insurance industry.
• May assist in the performance of operational audits.

Manager or above

• Solid knowledge of corporate auditing practices, procedures and principles as well as solid knowledge of the insurance industry, the organization and departmental functions and operations.
• Solid knowledge of statutory and other complex accounting principles, practices and procedures.
• Ability to effectively ask probing questions of insured to ascertain conclusions about the business operations.
• Interact both tactfully and effectively in difficult situations to properly identify risk, delving and probing further as judgement and situation dictates.
• Solid knowledge of the General Liability, Workers Compensation and Business Auto Liability functions and procedures, including state and regulatory guidelines.
• Excellent project management, organizing and planning skills.
• Must be self‑directed.
• Solid analytical and problem solving skills with the ability to effectively resolve issues of a complex nature.
• Solid interpersonal, presentation, verbal and written communication skills with the ability to effectively influence and interact with internal and external business partners.
• Solid knowledge of Microsoft Office Suite, accounting systems and applications, and other business‑related software systems.
• Ability and willingness to travel.

• Bachelor's Degree, preferably in accounting or finance, or equivalent. Advanced…