Defined Contribution Client Leader - Virtual

Defined Contribution Client Leader

Do you have experience delivering enterprise products and services in a high-growth environment? Are you a global collaborator with experience in leading delivery operations?

As the Defined Contributions Client Leader, you will be responsible for total service delivery for your clients. You will coordinate across the business and create client-specific implementation plans. You will keep updated with your client's industry, their Benefits objectives and regulatory/legislative landscape and marketplace. You will be responsible for growing the talent in DC and participating in new client opportunities.

• Leading the defined contributions client team in developing and implementing strategic plans to meet client needs and business goals.
• Providing guidance and direction to the team in delivering high-quality service and support to clients.
• Collaborating with internal stakeholders to ensure seamless coordination and execution of client initiatives.
• Monitoring industry trends and regulatory changes to proactively address client needs and maintain compliance.
• Overseeing the development and delivery of client reports, presentations, and communications.
• Building and maintaining lasting client relationships through effective communication and problem-solving.

• Have 10+ years in DC and a variety of client experience.
• Demonstrate excellent communication and interpersonal abilities, with a focus on client relationship management.
• Possess exceptional leadership and team management skills, with the ability to inspire and motivate others.
• Be knowledgeable about industry trends, regulations, and best practices in defined contributions.
• Have a solid understanding of financial services and investment products relevant to defined contributions.
• Possess a relevant background in finance, business, or a related field.

Bachelor's degree (business context preferred) or equivalent work experience required.

We consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and has consistently been a top company for remote jobs.

We offer programs and plans for a healthy mind, body, wallet and life including a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

Background checks may include SSN/SIN validation, education verification, employment verification, criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law.

In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans.

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

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Pay Transparency Statement:
Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package.

For specific details on our benefits package, please visit: