Mortgage Banker Assistant
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-07-20
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Finance & Banking
Bank Customer Service, Banking Operations
The South State story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond, we are known for combining personal relationships with forward-thinking solutions.
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At South State, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
Summary/ObjectivesThis position assists the Mortgage Banker as a point of contact for customers, builders, and realtors during the application process and supports the Mortgage Banker in their effort to increase production volume for the area as directed by the MOL. It ensures compliance with South State Bank’s Code of Business Conduct and Ethics and other operating procedures, completes compliance training, adheres to all anti‑money laundering guidelines and procedures, and meets all regulatory requirements.
EssentialFunctions
- Assist the Mortgage Banker as a point of contact for customers, builders, and realtors during the application process.
- Support the Mortgage Banker in their effort to increase production volume for the area as directed by the banker.
- Track loans through closing, answering customer questions regarding status of files and underwriting requirements.
- Perform other related administrative duties as needed and/or assigned.
- Accept and perform other duties that are determined to be essential.
- Attention to detail.
- Customer Service.
Education: High School Diploma or equivalent required.
Experience: Previous experience with FHA, State Housing Conventional, and FNMA/FMLAC loans is preferred.
Certifications/Specific Knowledge: Excellent communication and PC skills required along with strong written and verbal skills.
Training Requirements/ClassesRequired annual compliance training.
Physical DemandsMust be able to effectively access and interpret information on computer screens, documents, and reports. This position requires a large amount of time in front of a computer, which can be done sitting or standing with use of the right desk.
Work EnvironmentTelecommuting roles, whether hybrid or 100% full‑time telecommuting, must have a secure home office environment that is free from background noise and distractions. A reliable private internet connection that is not supplied by cellular data (hot spot) is required; cable or fiber connections are preferred. Requirements are subject to change as new systems and technology are delivered.
TravelTravel may be required to attend meetings as needed.
Work Location3475 Piedmont Rd NE Suite 150 & 1900 Atlanta, Georgia 30305
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer, including disabled/veterans.
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