Remote Patient Service Coordinator

Remote Patient Service Coordinator

One of our clients, a leading provider of home health solutions, is seeking Remote Patient Service Coordinators to join their growing team. This role focuses on supporting recently discharged patients by scheduling assessments and helping ensure a smooth transition to at-home care.

Responsibilities

+ Make outbound calls to patients recently discharged from the hospital to schedule assessments (50-100 calls daily).

+ Explain the program and answer non-clinical questions.

+ Handle inbound calls, return messages, and schedule appointments.

+ Prepare patient cases and documentation for review.

+ Coordinate with physicians and healthcare providers regarding patient care.

+ Conduct follow-up calls to gather patient feedback and support engagement.

+ Accurately document all patient interactions in Salesforce.

+ Meet outreach and engagement goals while maintaining quality standards.

+ Escalate issues when appropriate and support process improvement initiatives.

Qualifications

+ 1+ year of call center experience required.

+ Experience in high-volume customer service, outreach, or sales.

+ Healthcare experience preferred (insurance verification, claims, enrollment, medical billing/coding, reimbursement, or related fields).

+ Strong communication, organization, and documentation skills.

+ High School Diploma or equivalent.

+ Ability to work an 8-hour shift in a remote, stationary environment.

+ Availability to work weekends and occasional evenings as needed.

+ Reliable internet connection and confidential workspace required.

Why Apply?

+ Fully remote opportunity

+ Structured training and call scripts provided

+ Meaningful work helping patients transition from hospital to home

+ Growth opportunities within a rapidly expanding healthcare organization

Job Type & Location

This is a Contract to Hire position based out of Atlanta, GA.

Pay and Benefits

The pay range for this position is $17.50 - $17.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:  - Medical, dental & vision
- Critical Illness, Accident, and Hospital  - 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)  - Short and long-term disability
- Health Spending Account (HSA)  - Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Final date to receive applications

This position is anticipated to close on Jul 24, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services  

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're…