Manager, Behavioral Health

Location: Brighton Park North

Compensation: $77,500- $93,000 (Based on experience and qualifications)

• BCBS Medical PPO Plans
• Ameritas Dental & Eye Med Vision Coverage
• Tuition Reimbursement (up to $5,000/year)
• 10 Paid Holidays + 16 Days of Paid Time Off

As a Manager for Behavioral Health, you’ll provide overall direction to Esperanza's behavioral health program, including working with the Medical Director to set goals and objectives in alignment with Esperanza's strategic plan. You will provide behavioral health consultation to children, adolescents, adults, and families in order to improve psychosocial functioning while supporting clinical operations and patient care through both clinical and administrative duties.

• Meet with program therapists at least once per month for hourly supervision to discuss clinical cases and appropriate interventions for identified patients. May also attest to required supervision hours required for full licensure of LSW/LPC providers working towards LCSW/LCPC licensure.
• Identify problems related to patient services and make recommendations for improvement.

• Demonstrate effective leadership qualities, including an optimistic approach to work, solutions‑focused problem solving, building and maintaining buy‑in, and contributing to a healthy work culture.
• Collaborate with the quality improvement team and Associate Director of Behavioral Health to develop appropriate quality measures for the therapy program; implement regular program evaluation and interpret outcomes to gauge program success and efficacy.
• Maintain open communication with Latinos Progresando staff and establish client/referral processes per standing MOU.
• Develop contacts with community resources and serve as patient advocate as appropriate.

• Supervise and provide oversight of direct reports and clinical sites.
• Perform general managerial functions for direct reports including completing performance reviews and approving/denying paid time off requests and managing attendance.
• Enhance professional growth and development through education programs, in‑service meetings, and continuing education seminars/workshops.
• Provide supervision to Masters‑level social work or counseling students as assigned.

• Attend and participate in staff meetings and other meetings as assigned.
• Provide effective treatment planning and assist clients in achieving mental health treatment goals.
• Evaluate behavioural health crises and apply appropriate interventions.
• Consult and collaborate with Esperanza primary care providers, behavioural health providers, and psychiatry providers as needed for patients receiving therapy in the Program.
• Provide comprehensive assessment and diagnosis of therapy program patients.

• Master’s Degree in Social Work or related field (Professional Counseling, Marriage & Family Therapy).
• Current Illinois license as Licensed Clinical Social Worker/Licensed Clinical Professional Counselor/Licensed Marriage & Family Therapist.
• Bilingual English/Spanish.
• Strong time management and organizational skills in a high intensity work environment.
• Desire to be a self‑starter and take initiative, especially in a remote working environment.
• Ability to handle PHI in a manner consistent with HIPAA.
• Thrive in a team‑based environment; knowledge of quality improvement and data analysis skills preferred.
• Experience working in healthcare and/or a primary care setting preferred; exceptional organizational and interpersonal skills.