Dining Room Manager

Join to apply for the Dining Room Manager role at Sonora Resort, Relais & Châteaux
. Neighbouring the remote Discovery Islands of British Columbia, this luxury all‑inclusive resort offers a unique environment for adventurous staff who thrive in dynamic, fast‑paced hospitality settings.

• Gratuities
• Dental insurance
• Employee discounts
• Free food & snacks
• Free uniforms
• Health insurance
• Wellness resources
• Competitive salary and comprehensive extended health and benefits package
• Remote work policy in the pre‑season, with the option to work from home up to 3 weeks per month during the non‑operational season (No remote work during the operational season)
• Opportunities for training, professional development and career advancement
• Accommodation:
  Complimentary private lodging at Sonora Resort during our operational season. Staff are required to leave the island on their scheduled non‑working days and are responsible for securing accommodation and further transportation thereafter.
• Meals: complimentary meals, snacks, and non‑alcoholic beverages from our staff kitchen during operational season.
• Transportation:
  Water taxi transportation from Campbell River to/from the resort for scheduled work shifts. Transportation to Richmond by flight for scheduled days off may also be available.
• Staff amenities:
  Staff fitness facility, staff lounge area and hot tub access. Complimentary wifi, cable TV, mini fridge, and internet calling in each staff room.
• Opportunities to enjoy marine activities when available, as well as access to many outdoor activities including hiking trails, trout pond fishing, and Florence Lake at the resort during leisure time.
• Staff and Management social events are planned throughout the year.
• Island Currents Spa: 25% discount on spa services and retail products
• Gift Shop: 25% discount on gift shop items
• Employee Discount Privilege:
  Special room rate for your immediate family members at Sonora Resort. Special discounted rates for yourself at other Relais & Châteaux properties around the world.

The Dining Room Manager is responsible for delivering exceptional fine dining experiences while ensuring all service standards align with Relais & Châteaux expectations. Reporting to the General Manager, the role provides leadership and operational oversight of all dining room operations, including staff training, guest service excellence, and revenue optimization.

• Set expectations and hold restaurant leadership team accountable for demonstrating desired service behaviours in accordance with Relais & Châteaux expectations.
• Manage reservations, floor plans, guest hosting and seating to optimise service flow and guest experience.
• Conduct all administrative work, including scheduling, inventory control, purchasing processes, maintenance logbooks, POS programming and reporting, opening/closing duties, and checklists.
• Ensure regular, ongoing communication across all food and beverage operations through pre‑shift briefings, team meetings, and coordination of detailed guest dietary requests. Maintain effective working relationships with all colleagues and departments.
• Work closely with the Executive Chef and Sous Chefs in executing daily service and coordinate with the Event Manager to execute all special event requirements, including menus, floor plans, off‑site catering, meeting room F&B, and BEO tasks. Oversee all special events and off‑site set‑ups and teardowns.
• Deliver comprehensive beverage and wine programmes in collaboration with the Wine Sommelier, ensuring quality and guest satisfaction. Manage liquor ordering and inventory control for the main dining room and all secondary locations, including guest rooms and snack shack.
• Coordinate with relevant departments to ensure timely delivery of food and beverage related room amenities.
• Assist with guest profiles and preferences in the resort's CRM system to enhance personalisation and service delivery.
• Optimise revenue and control costs by monitoring productivity, revenues, and expenses to drive department profitability.
• Ensure front and back of house cleanliness is kept to the highest of standards.
• Inventory management and control…