Front Desk Agent Hotel

Join our team as a Front Desk Agent at a South Prince George hotel. Manage guest registrations, resolve inquiries, and provide excellent customer service in a full-time, permanent role.

This position is ideal for candidates seeking a full-time opportunity in the hospitality sector without remote work options. You will be trained on-site and handle various responsibilities, including registering guests, processing group arrivals, and sharing local information. Your aim will be to ensure guests have a positive experience throughout their stay.

Key Responsibilities:

• Register arriving guests and assign suitable rooms

• Resolve guest complaints and concerns promptly

• Process guest departures and manage payments

• Maintain records of reservations and room status

• Provide information on hotel facilities and local attractions

Requirements:

• Secondary school graduation certificate

• Commitment to customer service excellence

• Willingness to perform light housekeeping tasks

• Ability to assist guests with special needs

• Open to permanent residency or valid work permit in Canada

Ensure memorable guest experiences with effective service and attention to detail at our Prince George location.
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