Customer Delivery Engineering Technical Leader; Cloud and Remote

Position: Customer Delivery Engineering Technical Leader (Cloud and Remote)
The application window is expected to close on: 01/13/2026

** Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .

** This is a remote role and came be preformed anywhere in the United States.*
* ** Meet the Team*
* As a  
** Customer Delivery Engineering Technical Leader (Cloud)** , you will drive solutions that ensure enterprise deployments make the deepest impact possible across an organization. You will solve complex problems, including those customers may not yet realize exist and directly influence the customer experience

** Key Responsibilities*
* +  
** Solution Delivery:
** Fuel and implement solutions for enterprise-scale deployments.

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** Methodology Integration:
** Apply standard methodologies to improve software outcomes while bringing customer needs and feedback back to Splunk for product improvement.

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** Problem Solving:
** Identify and resolve highly complicated organizational challenges.

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** Scaling Operations:
** Transition small, one-off tasks into large-scale implementations across thousands of machines.

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** Mentorship:
** Participate in growth and mentorship opportunities within the team.

** Minimum Qualifications*
* +  
** Technical Expertise:
** Hands-on experience with operating systems (particularly  
** Linux** ), supervising systems (including  
** Splunk** ), Cloud technologies, and networking.

** Preferred Qualifications*
* +  
** Operational

Experience:

** Proven experience managing operations at scale.

+  
** Professional Background:
** Previous experience in roles such as Systems Administrator, Network Engineer, or Dev Ops Engineer.

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** Distributed Systems:
** Experience working with distributed systems and a passion for identifying edge cases that appear at scale.

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** Adaptability:
** A self-motivated learner with a steadfast thirst for mastering innovative technologies in an evolving environment.

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** Diverse Skill Set:
** Ability to leverage a variety of backgrounds in business, analytics, and technology.

+ Top Secret Clearance preferred

** Why Cisco?*
* At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

** Message to applicants applying to work in the U.S. and/or Canada:*
* The starting salary range posted for this position is $ to $ and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

+ 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

+ 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

+ Non-exempt employees
** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

+ Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

+ 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

+ Additional paid time away may be requested to deal with…