Associate Principal, Infrastructure Engineering

* Documentation:
Maintain updated procedures on all supported products; create comprehensive process documentation
* Status Reporting:
Provide daily status reports to management; attend project and status meetings as required
* Knowledge Sharing:
Cross-train team members and stakeholders; deliver training on new product releases and best practices
* Vendor Coordination:
Manage vendor support relationships and drive issue resolution
* Consultation:
Serve as a consultant and evangelist for operational best practices across the organization
* Strongly customer service oriented with understanding of service level agreement urgency
* Excellent consultative, communication, analytical, and judgment skills
* Strong problem-solving and decision-making abilities with capacity to perform well under pressure
* Highly detail-oriented with strong time management skills
* Ability to prioritize and align efforts with production availability requirements and business priorities
* Ability to work effectively and interact with clients, team members, technical staff, consultants, and vendors
* Adaptability to shifting priorities and embrace of change
* Natural curiosity with strong desire to share knowledge, cross-train, and mentor others
* Pragmatic approach to problem-solving that optimizes available resources
* Demonstrates sound analytical and diagnostic skills for complex, ill-defined issues
* Experience working in the financial services or clearing industry
* Demonstrated ability to multi-task in a high-intensity environment with constantly changing priorities
* AWS cloud infrastructure experience and/or AWS certifications
* Problem/Incident management certifications
* Background in disaster recovery planning and execution
* Experience leading continuous improvement initiatives
* Experience with hybrid cloud/on-premises infrastructure management
* Familiarity with legacy scripting languages (Perl, REXX)
* Advanced proficiency with Automic/UC4 Scheduler and Automic scripting language
* Strong knowledge of OS/390 JCL and IBM utilities
* Proficiency with modern scripting languages (Python, Power Shell, Bash) and REGEX for pattern matching and validation
* Experience with REST API integration and development
* Proficiency with transmission protocols:
Connect Direct, Sterling Integrator, FTP
* Experience with Service Now for incident, problem, and change management
* Working knowledge of ITIL principles and processes
* Proficiency with Unix/Linux commands and tools (Putty, WinSCP)
* Experience across multiple operating systems (Windows, OS/390, Linux) in both cloud and on-premises environments
* Strong understanding of technical monitoring, metrics, and alerting systems
* Knowledge of application lifecycle and deployment processes
* Strong PC skills and proficiency with Microsoft Office Suite including Visio
* Sophisticated understanding of enterprise technology architecture
* Mature understanding of the relationship between software and hardware
* Bachelor's degree in Computer Science, Engineering, Telecommunications, or related technical discipline (or equivalent combination of education and experience)
* 5+ years of experience in infrastructure engineering and production systems operations
* A hybrid work environment, up to 2 days per week of remote work
* Tuition Reimbursement to support your continued education
* Student Loan Repayment Assistance
* Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely
* Generous PTO and Parental leave
* 401k Employer Match
* Competitive health benefits including medical, dental and vision
* The salary range listed for any given position is exclusive of fringe benefits and potential bonuses. If hired at OCC, your final base salary compensation will be determined by factors such as skills, experience and/or education.
* In addition, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.
* We typically do not hire at the maximum of the range in order to allow for future and continued salary growth. We also offer a substantial benefits package as noted on
* All employees may be eligible for a discretionary bonus. Discretionary bonuses are based on various factors, including, but not limited to, company and individual performance and are not guaranteed.###

What We Offer

A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include:

A hybrid work environment, up to 2 days per week of remote work Tuition Reimbursement to support your continued education

Student Loan Repayment Assistance Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely

Generous PTO and Parental leave

Competitive health benefits including medical, dental and vision
** OCC is an Equal Opportunity Employer
** OCC is an equal opportunity employer that is committed to diversity, equity, and inclusion. OCC…