Associate Sales Engineer

Job Description

We are looking for a talented Associate Sales Engineer to join our growing global team at Sectigo.

The Associate Sales Engineer plays a vital hybrid role, providing both direct customer engagement and critical support to Sales Engineers and Senior Sales Engineers. This position is ideal for early-career professionals with a passion for technology and a desire to grow into a full Sales Engineering role. This individual is involved in technical demonstrations, proof of concept initiatives, and strategic customer interactions - all while developing expertise in Sectigo’s industry-leading security solutions.

This is a full-time and remote position based in the East Coast/Eastern Time.

Here are the core functions, responsibilities, and expectations for this role:

• Support the mid-market, enterprise, and eCommerce sales teams during the sales cycle with technical input, project coordination, and customer management.
• Participate in technical demos and presentations for prospects and partners, tailored to both technical and executive-level audiences.
• Assist in planning and implementing Proof of Concept (PoC) efforts, with increasing responsibility over time.
• Provide first-level technical support during sales engagements and collaborate with Senior SEs to drive technical success.
• Assist with sales proposals, RFPs, and RFIs, contributing to technical documentation and responses.
• Collect and communicate customer feedback, product improvement ideas, and feature requests to Product Management.
• Collaborate with Sales Engineers on projects involving channel partners, customer onboarding, or technology alliances.
• Contribute to a positive team culture and participate in ongoing enablement activities to accelerate learning and growth.
• Perform solution research and competitive analysis to support the positioning of Sectigo products.
• Set up and maintain demo environments, sandbox environments, and lab infrastructure for SE use.
• Prepare customized demo content, scripts, or user flows tailored to prospect use cases.
• Shadow senior SEs during technical discovery and implementation calls to build product and customer knowledge.
• Document repeatable solutions, product tips, and internal knowledge to support team scalability.
• Collaborate with Product, Marketing, and Sales Enablement teams on cross-functional projects as needed.
• Additional tasks associated with this position may be assigned in response to company initiatives and business needs.

• Bachelor’s degree in computer science or engineering from an accredited college, or equivalent work experience is strongly recommended.

• Minimum of 2+ years of relevant professional experience or 1+ years of experience in a pre-sales, technical consulting, or solution engineering role is required.
• Exposure to scripting languages (e.g., Power Shell, Python, or Bash).
• Familiarity with cloud platforms (Azure, AWS, GCP).
• Hands‑on experience with web servers, firewalls, and load balancers.
• Understanding of basic networking, SSL/TLS, PKI, or web infrastructure concepts.
• Knowledge of private PKI a plus.

• Must be able to travel more than 25% of the time to the assigned regions and/or territories.

• A self-starter with a growth mindset and a desire to build a career in Sales Engineering.
• Strong organizational skills with the ability to manage multiple priorities.
• Strong team player mentality - actively collaborates with other SEs.
• Strong communication skills, capable of translating complex technical concepts into clear business value for both engineers and executives.
• Comfortable in fast-paced, team-oriented environments.
• Demonstrated strong verbal and written communication skills, excellent customer service and account management, and ability to interface with a diverse set of clients including administrators and C‑level executives.
• Eager to learn new technologies and contribute to team success.
• Proficient in English, both written and verbal.
• Solid multi-tasking, troubleshooting, and problem resolution abilities.
• Willingness to travel up to 35% of the time if required.