Senior Manager, IT Operations & Infrastructure

** About Thermo Safe
** Since 1989, Thermo Safe has been driven by a singular purpose:
** protecting the integrity of products that protect people.
** We’re a global team of thinkers, builders, and doers—passionate about advancing thermal science and redefining what’s possible in sustainable, temperature assurance packaging technology. From our labs to our manufacturing floors, and every function in between, Thermo Safe team members collaborate to design, produce, and deliver solutions that keep critical medicines safe across the globe.

Here, curiosity drives progress. Collaboration fuels innovation. And every person’s work connects directly to the patients and communities we serve. Because at Thermo Safe,
** every degree—and every person—matters.
** Our culture values curiosity, accountability, and collaboration - empowering individuals to innovate, improve, and make real-world impact. Whether you work in a lab, on a production line, or behind a spreadsheet, your ideas help move science, sustainability, and patient care forward.

The
** Senior Manager, IT Operations & Infrastructure
** is responsible for designing, planning, and governing Thermo Safe’s core infrastructure environment as a standalone organization. This role owns cloud platforms, identity and access management, network services, end-user computing, and enterprise telecom and voice services.
The role is strategy, design, and coordination-focused, with day-to-day operations delivered through managed service partners. The Senior Manager ensures infrastructure and telecom decisions are well-architected, properly sequenced, and aligned across Sonoco TSA dependencies, third-party providers, and Thermo Safe business needs.
* Collaborate with security and compliance stakeholders to ensure infrastructure and telecom designs support security requirements
* Support identity, access, and platform security controls in coordination with internal teams and external partners
* Assist with vendor risk management and policy implementation

This is a hybrid role with in-office attendance at our
** Arlington Heights, IL
** location. Remote work option may be considered for strong fit candidate, depending on experience.
** We'd love to hear from you if:
*** Bachelor's degree in Information Technology, or equivalent experience
* 12+ years of experience in infrastructure, cloud, or platform engineering roles
* 5+ years in a senior infrastructure leadership or architecture role
* Experience owning enterprise telecom and voice services
* Experience operating in complex, multi-vendor environments
* Hands-on experience with cloud platforms, identity services, and enterprise infrastructure
* Experience supporting manufacturing or operational environments preferred
* Strong executive and business communication skills
** Compensation:
** The salary range for this position is $171,040 - $192,420

At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits.
* Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee.
*** Benefits
* ** Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
* 401(k) retirement plan with company match
* Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
* Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
* Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
* Tuition reimbursement

Founded in 1899, Sonoco (NYSE: SON) is a global leader in value-added, sustainable metal and fiber consumer and industrial packaging. The Company is now a multi-billion-dollar enterprise with approximately 22,500 employees working in 270 operations in 40 countries, serving some of the world’s best-known brands. Guided by our purpose of
* Better Packaging. Better Life.*, we strive to foster a culture of innovation, collaboration and excellence to provide solutions that better serve all our stakeholders and support a more sustainable future. Sonoco was proudly named one of America’s Most Responsible Companies by Newsweek.
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