Learning and Development Partner

About Karbon

Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work certification and on Fortune magazine's Best Small Workplaces List.

We're looking for a builder, someone who thrives on creating structure and clarity from the ground up. As our Learning & Development Specialist, you will design and deliver scalable learning systems that accelerate onboarding, deepen leadership capability, and strengthen the culture that drives Karbon's success.

While this is a systems-builder role, we're also looking for someone who enjoys facilitation and delivery. At its core, this role is about designing frameworks, programs, and rhythms that make learning a business driver, measured by outcomes like productivity, retention, and leadership readiness.

This is a part-time role (approximately 3 days per week)

About the Role

Design and Deliver Scalable Learning Systems

* Build a unified "Learning at Karbon" framework that connects onboarding, leadership development, and ongoing capability building

* Design programs to improve manager effectiveness and accelerate time to productivity for new hires

* Launch Karbon Manager Core, focused on coaching, feedback, and accountability

* Refresh the Emerging Leaders Program into a globally scalable, blended model with AI-enabled learning experiences

Operationalize Learning Across the Employee Journey

* Own and enhance Karbon's Onboarding Academy, ensuring consistent, role-specific 30-60-90 day ramps

* Partner with HRBPs and functional leads to identify skill gaps and link learning to business outcomes

* Act as the learning partner to HRBPs, collaborating closely to embed development into team rhythms, talent processes, and key career moments

* Embed learning in the flow of work-searchable, self-serve, and globally accessible

Apply AI to Enhance Learning at Scale

* Use AI tools to personalize learning paths, automate delivery, and scale learning touchpoints across the employee lifecycle

* Experiment with AI-powered content generation and adaptive learning technologies to drive efficiency and engagement

* Stay up to date with L&D innovations in generative AI, and translate emerging capabilities into practical use cases at Karbon

Measure Impact and Enable Scale

* Define clear success metrics tied to productivity, internal mobility, and retention

* Track and report on learning ROI and capability uplift in partnership with Ops and Finance

* Use data and feedback loops to continuously improve program quality and adoption

Champion Culture and Leadership at Scale

* Curate experiences that reinforce Karbon's values and ways of working

* Equip leaders with the tools, resources, and rituals to drive connection, accountability, and team performance

* Recognize internal facilitators and grow a community of learning champions

Success in this role is:

* Learning at Karbon is a unified identity across all programs within 3 months

* Managers consistently use shared frameworks for feedback, coaching, and development

* Onboarding ramp times are reduced, with measurable productivity improvements

* The Emerging Leaders Program is globally scaled and showing high engagement

* Learning outcomes are linked to retention, internal mobility, and performance metrics

* Everything we do is measurable

About You

* 6+ years of experience in L&D, talent development, or org development, ideally in SaaS or fast-scaling tech

* Data obsessed - knowing how to apply measurements to every part of the learning journey to track success beyond just surveying employees

* Proven track record designing and scaling learning programs such as leadership, onboarding, or capability frameworks

* Strong instructional design and program management skills

* Proficient with modern L&D tools, including LMS/LXP, AI-driven learning platforms, and analytics

* Talent partner, not an order taker driven to make everything you touch better

* Global mindset and ability to design inclusive, relevant learning across regions and cultures

* Commercial, pragmatic approach focused on business outcomes

Why work at Karbon?

* Gain global experience across Australia, New Zealand, UK, and Canada

* Strong benefits package including:

* Flexible Time Off with an encouraged 4 weeks use per year

* Company paid medical for you and eligible spouse/partner and dependents

* Paid dental and vision and eligible spouse/partner and dependents

* 401(k) with company matching

* Flexible Spending Account

* Up to 8 weeks paid parental leave

* Work-from-home stipend

* Work with (and learn from) an experienced, high-performing team

* A collaborative,…