IT Service Desk Lead — Hybrid; Chicago/Remote
Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-02-23
Chicago, Cook County, Illinois, 60290, USA
Listing for:
Sargent Lundy
Full Time, Remote/Work from Home
position Listed on 2026-02-23
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, IT Project Manager
Job Description & How to Apply Below
A leading consulting engineering firm is seeking a Service Desk Lead to oversee IT support operations and improve service capabilities. Responsibilities include managing help desk technicians, providing advanced troubleshooting, and enhancing user experience through process improvements. The ideal candidate will have significant experience in IT support, team leadership, and be knowledgeable in ITIL practices. The position offers flexibility with a hybrid work schedule and a competitive salary range.
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