Integration Engineer

Galen Healthcare Solutions, an RLDatix company, is a healthcare IT software and services organization that produces award-winning information archival and release-of-information solutions for the largest healthcare organizations in the United States. Our software is used daily by tens of thousands of physicians across the country.

As a company, we are honored to be ranked #1 in KLAS by our clients as well as recognized by Modern Healthcare, having appeared on their Best Places to Work list for 10+ years.

Location: US – remote or in Boston, Chicago, or Burlington VT office. Employee expected to work Eastern office hours

Every single day around the world, thousands of patients are harmed from care delivery errors, many of which are preventable. We want to change that. RLDatix is on a mission to improve healthcare by enabling a world where patients receive the best and safest care possible. Trusted by thousands of clients around the world, our connected healthcare operations platform combines software and trusted services to empower organizations with critical data insights across risk, safety, compliance, provider lifecycle and workforce management.

Our user‑centric approach provides a holistic, real‑time view of healthcare operations, connecting disparate information across the enterprise – thus giving organizational leadership the contextualized data they need to make better informed decisions.

RLDatix is truly global, with over 2,000 employees across the UK, Europe, Middle East, Australia, Canada, and the United States. Our strategy is fueled by organic and inorganic growth that brings together the brightest minds and the latest technology – including AI – to deliver marketing leading solutions for our clients. We are looking for people to join our team who are passionate about making a positive change in healthcare.

Join us as we work towards our vision of safer, better healthcare for all.

As an Integration Engineer within our Engineering team, you will design, build, and maintain reliable, secure, scalable integrations between our award‑winning SaaS solution and our customers. These real‑time or batched integrations involve functions such as file manipulation, API calls, SQL query execution, and script execution. This role requires strong problem‑solving, automation, and cloud infrastructure expertise. Your work includes implementing effective monitoring and automation and diagnosing technical issues across evolving environments.

As these integrations support customer workflows directly, they are critical to the stability of our client services and are a core part of the value we provide. Your impact will be central to project success and ongoing technical team effectiveness and customer satisfaction.

Key Responsibilities:

• Build scalable and reliable software components using C# and .NET to address business requirements.
• Design solutions with proper error handling while ensuring the integration adheres to architectural best practices.
• Build comprehensive test coverage and automated test suites to ensure the quality and sustainability of delivered features.
• Implement and maintain technical solutions that integrate with existing infrastructure.
• Triage and work integration support requests from customers, while maintaining high standards of service.
• Some interaction with customers, whether technical staff or end‑users, either via e‑mail or meetings. No site visits.

• Examine system log files and performance metrics to identify root causes of issues affecting integration reliability and performance.
• Process complex technical information systematically to recognize patterns and create effective solutions for emerging technical challenges.
• Resolve intricate integration failures by leveraging analytical thinking and debugging techniques to restore optimal operation.

• Examine incomplete requirements and constraints to uncover hidden dependencies requiring flexible solutions.
• Recognize common ambiguity patterns in evolving project specifications and adapt…