Remote ServiceNow Developer ITSM & ITIL; Financial

Role :
Servicenow Developer (Financial Domain)

Location :
Remote

Position Type :
Contract

JOB DESCRIPTION

Our engagement is to merge two Service Now instances into a new third instance due to a recent merger and acqusition.

We are starting the enagagement with needing resources skilled in the follow modules/platforms.

• AD Catalog Integrations
• Portal Integrations
• CMDB/Discovery
• Ldap/Access Setups/AD etc
• Demand/Agile
• Event Management
• ITSM

Responsibilities:

• The ideal candidate will be responsible for integrating, developing, and implementing solutions within the Service Now platform
• Design, develop, and implement applications on the Service Now platform
• Design and develop solutions within the Service Now environment to include modifications of applications, forms, workflow, interfaces, and any other customization required to support ITIL processes
• Perform day-to-day administration of the Service Now platform, including user and group management, configuration, customization, and scripting
• Collaborate with cross-functional teams to gather requirements and deliver innovative solutions
• Configure Service Now modules based on business needs and best practices
• Perform system integration tasks with third-party tools and applications
• Troubleshoot and resolve technical issues related to Service Now configurations
• Develop and maintain technical documentation, including design specifications, workflows, and user guides.