Senior Client Executive - Strategic Accounts

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Team Overview

At Trans Union, we empower our associates to take ownership of their careers while supporting them with the tools, mentorship, and opportunities needed to grow. Our teams work collaboratively to deliver innovative, data-driven solutions that help clients make smarter decisions and drive meaningful business outcomes.

In this role, you will join our Financial Services team supporting one of Trans Union's most strategic "diamond-tier" clients. This team is responsible for driving deep client partnerships, delivering insight-led strategies, and maximizing the value of Trans Union's full solution portfolio. This position reports directly to senior account leadership and partners closely with cross-functional teams across analytics, product, and technology.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

Role Overview and Core Responsibilities

* Serve as the primary strategic partner for a Tier 1 financial services client, owning overall relationship success and growth strategy

* Drive insight-to-action outcomes, translating data and analytics into actionable recommendations that improve client performance

* Lead enterprise account strategy and planning, aligning Trans Union capabilities to client priorities and long-term objectives

* Orchestrate cross-functional teams across analytics, product, technology, and delivery to ensure seamless execution

* Identify and drive new business opportunities and expansion initiatives across the full Trans Union portfolio

* Maintain strong client engagement and executive relationships, acting as a trusted advisor across multiple business lines

* Lead recurring client cadences including weekly/quarterly business reviews, strategic planning sessions, and executive updates

* Manage a high volume of priorities, continuously reprioritizing based on client and executive needs

* Influence action, holding internal stakeholders accountable to deliver on commitments and timelines

* Support a proactive transition plan from legacy owners, including shadowing and knowledge transfer from current account leadership

Required Knowledge and Experiences

* 10+ years of experience managing complex enterprise client relationships, preferably within financial services

* Proven ability to drive growth and business outcomes within large, strategic accounts

* Experience operating in a matrixed organization, leading and influencing cross-functional teams without direct authority

* Strong ability to translate analytics or data insights into actionable business strategies

* Demonstrated success managing multiple priorities in a fast-paced, dynamic environment

* Experience engaging with senior client stakeholders, including executive-level audiences

* Bachelor's degree or equivalent experience

We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your career development and growth in:

* Experience in financial services or banking environments, particularly across multiple business lines (e.g., card, lending, fraud)

* Exposure to fraud, risk, or multi-solution portfolios

* Experience working in high-visibility, high-value client environments

* Strong client-facing presence with the ability to build trust and credibility quickly

* Comfort working in roles requiring regular travel and on-site client engagement (~1-2 times per month)

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Benefits that support every part of your life:

At Trans Union, we design benefits to help you feel well, do well, and plan well-from day one.

For Your Health:
Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.

For Your Protection:
We've got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt…