Lending Technology Business Analyst

BMO is currently sourcing for a Lending Technology Business Analyst. This is a remote contract role in Illinois (fully remote).

Role Overview:
The Lending Technology Business Analyst will support the US P&BB Lending and Collections line of business by analyzing, documenting, and optimizing loan origination and servicing processes along with their supporting technology systems. The role focuses on identifying gaps, improving efficiency, ensuring compliance, and enhancing end-to-end loan lifecycle performance. This position contributes to the successful delivery of technology solutions that meet business needs and regulatory requirements.

Key Responsibilities:

• Identify and analyze business problems across loan origination and servicing processes, defining scope and solutions including requirements, process optimization, and system enhancements.
• Lead requirements gathering sessions with stakeholders across origination, servicing, operations, compliance, and IT teams.
• Collaborate with stakeholders to gather, document, and validate business and system requirements.
• Document current-state and future-state process flows and perform gap analysis within loan origination systems.
• Partner with technology teams to design and implement loan origination system (LOS) enhancements, integrations, and configurations.
• Support all phases of the project lifecycle including requirements gathering, solution design, testing, implementation, and post-production support.
• Assess regulatory impacts and ensure solutions align with lending compliance requirements.
• Maintain and manage project artifacts such as requirements, process maps, issue logs, and implementation plans.
• Support the Project Manager with planning, execution, risk identification, and delivery tracking.
• Act as liaison between business users and technology teams to ensure solutions meet business needs.
• Identify, track, and resolve issues related to loan data, system performance, or integration points.
• Support system implementations, upgrades, and releases as needed.
• Build and maintain strong relationships with internal stakeholders and external partners/vendors.

Must-Have Skills:

• Postsecondary education.
• 5+ years of Business Analyst experience.
• 3+ years of hands-on experience supporting loan origination and/or servicing platforms.
• Strong experience across all phases of the project lifecycle using Agile, Waterfall, or hybrid methodologies.
• Experience working in mortgage or consumer lending environments with exposure to both origination and servicing processes.

Nice to Have Skills:

• Experience with WGS Net Oxygen (NetO) and/or FIS Advance Loan System (ALS).
• Relevant postsecondary education.
• Technical experience.
• Financial industry experience, especially with BMO.

Ideal Candidate:

• Experience working independently within small teams while collaborating effectively with end users.
• Ability to manage multiple project artifacts and support full project lifecycle activities.
• Familiarity with lending compliance and regulatory requirements.
• Strong partnership skills with technology and business stakeholders to deliver effective solutions.