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Remote Insurance Support Engineer; L1​/L2

Remote / Online - Candidates ideally in
USA
Listing for: Innominds Software
Remote/Work from Home position
Listed on 2026-06-19
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Remote Insurance Support Engineer (L1/L2)

Innominds Software is offering remote L1/L2 Support positions for candidates with 2-5 years of experience. The role involves assisting insurance business users with the Majesco platform and handling escalated issues.

The ideal candidates should have strong technical support skills, SQL proficiency, and the ability to communicate effectively under pressure. Familiarity with ITSM tools like Service Now and Jira is essential, along with empathy and clear articulation when addressing urgent client concerns.

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