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Technical Support

Global Head of Customer Support - Remote, AI-Driven Scale

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listing for: TeamViewer
Remote/Work from Home position
Listed on 2026-06-26
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below
Team Viewer is searching for a Global Head of Customer Support to lead and enhance their worldwide support organization across a multi-product SaaS portfolio. The ideal candidate will have 10-15+ years of leadership experience and a proven track record in improving customer satisfaction. Responsibilities include executing a customer support strategy, standardizing operations, and enhancing efficiency through AI and automation. This is a remote role with a competitive compensation package, flexible PTO, and comprehensive health benefits.
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