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Evening Help Desk Agent — Remote/Hybrid
Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-10
Chicago, Cook County, Illinois, 60290, USA
Listing for:
Polsinelli
Full Time, Remote/Work from Home
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Polsinelli is seeking a Help Desk Agent to support end users in a second‑shift role (11‑7 PM CT, M‑F). This position can be remote or hybrid where permitted, requiring strong communication and time management skills to address end‑user needs in a professional services environment.
Responsibilities include handling requests via multiple channels, diagnosing issues, and maintaining ticket records. Ideal candidates have 1+ year of helpdesk experience and familiarity with tools like SCCM, Active
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