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Senior Technical Support Engineer - Remote; Enterprise
Remote / Online - Candidates ideally in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-07-11
Atlanta, Fulton County, Georgia, 30383, USA
Listing for:
Axonius
Remote/Work from Home
position Listed on 2026-07-11
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Axonius is seeking a Technical Support Engineer to help our customers resolve complex product challenges. You will drive high‑quality incident resolution, craft clear escalation notes, and contribute to knowledge bases, while collaborating with senior engineering teams.
You will manage tickets from start to finish, write technical documentation, and analyze patterns to suggest process improvements, leveraging Docker, OpenVPN, and MongoDB in a modern software environment.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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