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Global Help Desk & IT Operations Manager; Remote
Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-19
Chicago, Cook County, Illinois, 60290, USA
Listing for:
Horizon3
Remote/Work from Home
position Listed on 2026-07-19
Job specializations:
-
IT/Tech
IT Project Manager, Systems Administrator
Job Description & How to Apply Below
Horizon
3.ai is seeking a Manager to lead our global IT support function in a remote‑first organization. You will supervise the Global Help Desk, oversee onboarding/offboarding, identity access, and endpoint management while partnering with Security and Engineering to align with policies and device standards.
You will coach and develop the team, set priorities, and own metrics, SLAs, and reports to drive service quality and employee productivity.
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