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Remote AI Infra Support Engineer – Integrations & Workflows
Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-22
Chicago, Cook County, Illinois, 60290, USA
Listing for:
Figma
Remote/Work from Home
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
AI Engineer (Applied/Software), IT Specialist
Job Description & How to Apply Below
Figma is seeking a Support Engineer for AI Infrastructure to design, build, and operationalize AI-powered workflows that improve Product Support experiences. You’ll integrate systems like Decagon and Zendesk and bring key metadata into conversations to boost automation and efficiency.
You will partner with Engineering, Analytics, Security, and Programs to ensure guardrails, governance, and measurable impact across customer interactions and Specialist workflows.
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