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Remote SaaS API Support Specialist; Swing Shift
Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-25
Chicago, Cook County, Illinois, 60290, USA
Listing for:
Launch Tennessee
Remote/Work from Home
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Lirio is seeking a Technical Support Specialist for a swing shift in a remote US role. You will work 7 pm–4 am EST, participate in an Agile environment, and support client environments via REST and API tools while coordinating with cross-functional teams.
Responsibilities include monitoring production systems with Datadog, handling changes, and improving processes. The role is contract-to-hire with a 1–3 month period, and onboarding requires a first-week onsite in Tennessee.
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