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Entry-Level Help Desk Analyst - Remote & Onsite
Remote / Online - Candidates ideally in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-07-25
Atlanta, Fulton County, Georgia, 30383, USA
Listing for:
BlueSky Resource Solutions
Remote/Work from Home
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Blue Sky Resource Solutions is seeking a Help Desk Technician to field user calls, create initial trouble tickets, and escalate issues to level 2 when needed. This role covers on-site support and remote collaboration across our IT environment.
Candidates should be customer-focused and eager to learn. You will diagnose software, hardware, and network problems, provide one-on-one assistance over the phone, and document resolutions.
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