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Remote 1st-Line Support Engineer – Windows & Doors
Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-27
Chicago, Cook County, Illinois, 60290, USA
Listing for:
Forterro
Remote/Work from Home
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Forterro cerca un 1st Line Customer Support Engineer per supportare clienti in Italia in modalità remota. Gestirà richieste via email/telefono, registrerà le interazioni in Zendesk e guiderà gli utenti verso soluzioni efficaci.
Sarà attento agli SLA e collaborerà con il team di supporto per risolvere rapidamente i problemi. È richiesta forte attenzione al cliente, buone capacità analitiche e una solida conoscenza dell’inglese scritto.
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