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IT Service Desk Specialist — Citrix & Remote Support
Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-31
Chicago, Cook County, Illinois, 60290, USA
Listing for:
Barnes-&-Thornburg-LL
Remote/Work from Home
position Listed on 2026-07-31
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Barnes & Thornburg is seeking a Service Desk Analyst to provide firm-wide end-user support for software and hardware under supervision. The role covers responding to inquiries, documenting interactions, and contributing to knowledge base materials.
Ideal candidates will have solid Windows/Office experience, familiarity with remote access, Citrix, and iManage; strong communication skills and a customer-service mindset are essential in a fast-paced legal environment.
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