Senior Analyst - Digital Governance (Remote

Position: Senior Analyst - Digital Governance (Remote)
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what's next. Let's define tomorrow, together.

Description

Connecting People. Uniting the World. There's never been a more exciting time to join United Airlines! As a global company that operates in hundreds of locations around the world - with millions of customers and tens of thousands of employees - we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly.

We're on a path to becoming the best airline in aviation history. Join our Cybersecurity and Digital Risk (CDR) team to help lead the industry in cyber safety, security and resilience. United's CDR team plays a critical role in protecting our operations by enabling secure and resilient systems, managing threats and vulnerabilities, and ensuring swift response and recovery. Our mission is to seamlessly embed cybersecurity and digital risk management into every aspect of our business.

We help drive progress and growth through trusted digital solutions, safeguarding assets and empowering our team, all while promoting a cyber-safe and secure environment that supports resilient airline operations.

United offers a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401(k), and privileges like space-available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world and help us keep our airline cyber safe? Apply today!

Job overview and responsibilities

The Senior Analyst - Digital Governance supports United's strategy to build a sustainable, automated compliance capability that strengthens cybersecurity, data integrity, fraud prevention, and financial control assurance across the enterprise. This role helps modernize how compliance is tracked, measured, and reported so regulatory obligations are embedded into daily operations rather than managed reactively. The Senior Analyst partners across Cybersecurity & Digital Risk, Digital Technology, Finance, HR, Loyalty, and Operations to implement proactive controls, improve audit readiness, and reduce regulatory, financial, and reputational risk.

The role contributes to enterprise initiatives that protect operational continuity, support transformation programs, and strengthen trust with customers, regulators, and business partners.

* Lead compliance assessments and control evaluations across cybersecurity, data integrity, fraud prevention, and financial control domains to identify gaps, define remediation priorities, and strengthen continuous assurance across enterprise operations.

* Partner with Digital Technology, Finance, HR, Loyalty, Operations, and external stakeholders to embed regulatory and control requirements into transformation programs, operational workflows, and partner-facing processes.

* Implement and enhance automated compliance monitoring, evidence collection, and reporting capabilities that provide real-time visibility into control performance, reduce manual audit effort, and support continuous compliance program maturity.

* Support regulatory compliance programs and audits across evolving domestic and international requirements, including financial controls, privacy and data protection, payment ecosystems, defense-related standards, and other high-assurance cybersecurity obligations.

* Develop, maintain, and enhance governance documentation, policies, standards, and control procedures that align regulatory expectations with enterprise operations and support scalable compliance across modernized platforms and processes.

* Analyze fraud, identity, and customer data compliance risks and support implementation of capabilities that improve detection, prevention, contractual compliance, and data integrity across customer, loyalty, finance, and partner ecosystems.

* Communicate compliance, risk, and assurance insights through clear…