ServiceNow AI Strategy & Go-to-Market Lead
Cicero, Cook County, Illinois, 60804, USA
Listed on 2026-08-09
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IT/Tech
IT Business Analyst, AI Business & Operations
Service Now AI Strategy & Go-to-Market Lead
Location:
Remote
Employment Type:
Full-Time
Job :
About the role:
As a Service Now AI Strategy & Go-to-Market Lead
, you will make an impact by identifying emerging AI opportunities, shaping innovative go-to-market strategies, and accelerating the adoption of next-generation Service Now solutions. You will be a valued member of the Service Now Business Group (SNBG) and work collaboratively with Service Now product leaders, Cognizant AI teams, sales leaders, and executive stakeholders to bring new AI-powered offerings from concept to scalable market solutions.
In this role, you will:
- Identify emerging AI, automation, and Service Now platform opportunities and translate them into scalable go-to-market strategies.
- Develop messaging, value propositions, target buyer profiles, and launch plans for new Service Now and AI-enabled offerings.
- Partner with Service Now product leadership and Cognizant AI teams to align solution strategies with product roadmaps and market priorities.
- Incubate and validate new offerings across AI initiatives, including generative AI, agentic AI, and intelligent workflow solutions.
- Build business cases, proof points, and reference stories that support client adoption and market growth.
- Analyze market trends, competitive intelligence, and customer needs to inform portfolio strategy and investment decisions.
- Represent Cognizant and the Service Now Business Group in executive briefings, analyst discussions, and strategic partner engagements.
- Collaborate with sales, marketing, solution, and industry teams to transition emerging solutions into repeatable go-to-market programs.
Work model:
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Candidates located in or able to work from the New York/New Jersey area are preferred to support collaboration with key stakeholders and partners.
The working arrangements for this role are accurate as of the date of posting and may change based on project, business, or client requirements. We will always communicate expectations clearly.
What you need to have to be considered:
- Experience in go-to-market strategy, product marketing, innovation, solution strategy, or business development within enterprise software or technology consulting.
- Strong understanding of AI, automation, cloud platforms, and enterprise workflow technologies.
- Experience developing and launching new products, services, or strategic initiatives.
- Ability to evaluate emerging technologies and translate market opportunities into actionable business strategies.
- Experience presenting to and influencing senior executives, product leaders, and business stakeholders.
- Strong strategic thinking, analytical, and communication skills.
- Ability to thrive in fast-paced, ambiguous environments and build new programs from the ground up.
These will help you stand out:
- Experience working within the Service Now ecosystem or partner network.
- Knowledge of generative AI, agentic AI, workflow automation, and digital transformation trends.
- Experience building strategic partnerships with technology providers and alliance organizations.
- Experience supporting analyst relations, thought leadership, or market positioning initiatives.
- Background in enterprise SaaS, consulting, product strategy, or innovation leadership.
- Experience incubating and scaling new solution offerings.
Salary and Other Compensation:
Applicants will be accepted till 9/03/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
* Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $133,000 - $155,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position,…
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