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Senior Product Support Engineer, Zero Trust (Remote
Remote / Online - Candidates ideally in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-08-11
Atlanta, Fulton County, Georgia, 30383, USA
Listing for:
Akamai Technologies, Inc.
Remote/Work from Home
position Listed on 2026-08-11
Job specializations:
-
IT/Tech
IT Support, Technical Support, Cloud Computing: Infrastructure & Operations, Systems Engineer
Job Description & How to Apply Below
Akamai Technologies, Inc. is seeking a Senior Product Support Engineer to join the Global Escalation Team, focusing on Akamai's Zero Trust portfolio and security platform. You will be a technical lead supporting enterprise customers and coordinating with R&D and PM to resolve complex issues.
Required are 5+ years in technical support with L3/L4 escalation for cloud-based solutions, strong networking and security knowledge, and hands-on tools like Wireshark, Fiddler, and browser dev tools.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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