Remote Senior Problem Management & Service Reliability Lead
Remote / Online - Candidates ideally in
Oak Lawn, Cook County, Illinois, 60453, USA
Listed on 2026-08-13
Oak Lawn, Cook County, Illinois, 60453, USA
Listing for:
Information Technology
Remote/Work from Home
position Listed on 2026-08-13
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
HCSC is seeking a Senior Problem Management Analyst to drive problem management, root-cause analysis, and post-incident reviews across IT. You will collaborate with infrastructure, applications, operations, security, and business teams to identify root causes and deliver corrective action plans.
The role emphasizes ITIL-based service management, strong analytics, and stakeholder management to improve resilience and reduce recurring incidents. WFH role; must reside in Texas or Illinois.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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