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Remote Health & Benefits AI Bot Optimizer
Remote / Online - Candidates ideally in
Cicero, Cook County, Illinois, 60804, USA
Listed on 2026-08-13
Cicero, Cook County, Illinois, 60804, USA
Listing for:
Inspira Financial Trust, LLC in
Remote/Work from Home
position Listed on 2026-08-13
Job specializations:
-
IT/Tech
AI Engineer (Applied/Software), AI Evaluation
Job Description & How to Apply Below
Inspira Financial Trust, LLC is seeking an AI Bot Optimization Specialist to own the ongoing performance and refinement of its virtual agent experience in a remote finance setting. You will analyze conversation data and test results to improve resolution rates, deflection, and CSAT, working closely with Content Specialists to translate insights into fixes.
You will design structured test plans, including regression and A/B tests, tune retrieval and intents, and monitor dashboards to report
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