Sales Engineer, DevOps

Sales Engineer, Dev Ops

Keeper Security is hiring an experienced Sales Engineer, Dev Ops to join our B2B sales team. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.

Keeper's cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for navigating our customers through the technical landscape of our products while serving as a Dev Ops subject matter expert.

Modern engineering organizations face a growing crisis of secrets sprawl: hardcoded credentials in source code, unmanaged service accounts, secrets embedded in CI/CD pipelines, and machine identities that proliferate across containers and cloud environments with no governance. KeeperPAM with Keeper Secrets Manager (KSM) eliminate these risks by giving Dev Ops and platform engineering teams a zero-knowledge platform that integrates natively into the tools and workflows they already use like Jenkins, Kubernetes, Ansible, Git Hub Actions, Terraform, and more.

As a Sales Engineer, Dev Ops, you will be the technical voice that helps engineering leaders and security teams understand and solve these problems with Keeper.

As a Sales Engineer, Dev Ops, you will work alongside the Keeper Security sales force by supporting the pre-sales and post-sales cycle from a technical perspective. You will be responsible for identifying the technical requirements within an opportunity, matching them to Keeper Security solutions, and supporting the sale by positioning and demonstrating differences. You will provide product trials and evaluations to Keeper Security partners, assist with implementation and integration, and provide level-2 technical assistance to existing customers.

In addition, you will serve as a Dev Ops subject matter expert and work with customers to understand and secure their development environments, CI/CD pipelines, cloud-native infrastructure and automated workflows.

Responsibilities include providing and managing pre-sales technical support for the technical sales process of Keeper products, working closely with the sales team to identify customer opportunities and understand their business needs, conducting product demonstrations and technical presentations remotely, at customer locations, or on-site at a Keeper facility, serving as a Dev Ops subject matter expert for customers, prospects and internal sales teams, conducting technical discovery related to software development, CI/CD pipelines, Dev Sec Ops  workflows and cloud-native environments, demonstrating Keeper integrations and use cases involving Jenkins, Kubernetes, Ansible, Red Hat Open Shift, Git Lab and related Dev Ops technologies, collaborating with product development and engineering teams to stay updated on product features, enhancements and updates, addressing technical questions, concerns and objections during the sales process to ensure customer confidence and satisfaction, acting as a technical advisor to customers, helping them understand how our solutions can solve their business challenges and achieve their goals, staying informed about industry trends, the competitive landscape and emerging technologies relevant to the business, analyzing complex multivariate problems and using a systematic approach to gain quick resolution, often under pressure, working on issues that affect design and selling success or address future concepts, products or technologies, establishing relationships and engaging with technical personnel to identify opportunities and sell Keeper Security products and services, ensuring accurate and timely activity and issue updates in Salesforce and reporting to management, creating and delivering technical product presentations and/or training sessions to channel partners and customers, participating as part of a sales team to achieve or exceed revenue targets, contributing to the execution of company objectives to achieve goals in creative and effective ways, ability to travel to and from customer meetings locally and nationally and rent and/or operate a vehicle on behalf of the company.

Requirements include 5+ years of experience in a pre-sales technical role such as Sales Engineer, Systems Engineer, Solutions Engineer or a similar position with a focus on Machine Identity Security and/or Dev Ops, hands-on experience with Jenkins, Kubernetes, Ansible, Red Hat Open Shift, Git Lab and other Dev Ops or CI/CD technologies, professional background in software development, Dev Ops, Dev Sec Ops , platform engineering or a related technical field, strong understanding of software development life cycles, CI/CD pipelines, containerized environments and Dev Ops best practices, experience with scripting, APIs and automation using languages or tools such as Python, Bash or Power Shell, excellent…