Principal Architect - Digital Risk and Resilience (Remote

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Connecting People. Uniting the World. There’s never been a more exciting time to join United Airlines! As a global company that operates in hundreds of locations around the world — with millions of customers and tens of thousands of employees — we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly.

We’re on a path to becoming the best airline in aviation history. Join our Cybersecurity and Digital Risk (CDR) team to help lead the industry in cyber safety, security and resilience. United's CDR team plays a critical role in protecting our operations by enabling secure and resilient systems, managing threats and vulnerabilities, and ensuring swift response and recovery. Our mission is to seamlessly embed cybersecurity and digital risk management into every aspect of our business.

We help drive progress and growth through trusted digital solutions, safeguarding assets and empowering our team, all while promoting a cyber-safe and secure environment that supports resilient airline operations.

United offers a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401(k), and privileges like space-available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world and help us keep our airline cyber safe? Apply today!

Job overview and responsibilities

The Principal Architect – Digital Risk and Resilience is part of a Cybersecurity team that shapes how the enterprise makes risk-informed decisions across technology, operations, and the business. This role drives high-visibility, cross-functional work to integrate Digital Risk Management with partners in Cybersecurity and Digital Risk, Digital Technology, and business owners of risk, helping the enterprise identify, assess, and govern systemic digital risk across critical operational capabilities, with a focus on digital fragility, operational survivability, and safe continuity of operations when digital systems degrade or fail.

The Principal Architect will play a central role in defining and maturing the enterprise cyber resiliency program, including dependency mapping across critical capabilities, resilience indicators, systemic exposure assessments, recovery readiness, and executive decision support across United’s digital footprint. This role will translate complex digital dependency, concentration, recoverability, and detection risks into decision-grade insight that informs resilience investments, governance priorities, and risk treatment strategies.

• Lead enterprise-level integration of Digital Risk Management with partners across Cybersecurity and Digital Risk, Digital Technology, and the business to embed risk-based decision making into planning, delivery, governance, and resilience decisions, with explicit focus on systemic digital risk across critical operational capabilities.
• Design, implement, and mature monitoring, visibility, and response-readiness capabilities that move the organization beyond manual, compliance-based approaches toward continuous insight into digital fragility, actionable resilience signals, detection coverage, escalation readiness, and operational exposure across critical services.
• Establish and evolve the enterprise resilience program by defining key resilience indicators, core resiliency capabilities, target outcomes, and implementation roadmaps, while mapping end-to-end digital dependencies for critical operational capabilities, identifying single points of failure, quantifying cross-functional coupling risk, and aligning requirements across Business Continuity, Cybersecurity and Digital Risk, Digital Technology, and business owners of risk.
• Develop practical models, methods, and frameworks for evaluating…