IT Helpdesk Technician: Tier 1 Support & Hardware Prep
Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-29
Chicago, Cook County, Illinois, 60290, USA
Listing for:
Hornblower
Remote/Work from Home
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Computer Repair / Support
Job Description & How to Apply Below
Hornblower Group seeks a Tier 1 IT Helpdesk Support Technician to be the first point of contact for employee IT needs. You will answer calls, log tickets, and resolve basic software/hardware issues while preparing devices for new hires and tracking gear.
The role involves imaging, configuring laptops/desktops, shipping/receiving equipment, and maintaining inventory records for remote workers. A high school diploma is required; IT certs are a plus.
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