Remote Helpdesk Technician - Active Directory & IT Support
Remote / Online - Candidates ideally in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-08-29
Atlanta, Fulton County, Georgia, 30383, USA
Listing for:
REYNOLDS & REYNOLDS CO
Remote/Work from Home
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Proton Dealership IT, an affiliate of Reynolds and Reynolds, is seeking an IT Helpdesk Support Technician to be the first point of contact for customers and guide them through troubleshooting over the phone and via ticketing.
Roles include resolving hardware and software issues, documenting steps, and maintaining strong customer relationships while supporting desktops, laptops, printers, and network devices. Remote, 8am-5pm/9am-6pm/2pm-11pm EST shifts.
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