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IT Help Desk Technician - Frontline Tech & Hardware Setup

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listing for: Hornblower Group
Remote/Work from Home position
Listed on 2026-09-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Computer Repair / Support
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

Hornblower Group is seeking a Tier 1 IT Helpdesk Support Technician to be the first point of contact for employees requiring IT assistance. You will provide basic software and hardware support and prepare equipment for new hires.

You will log and resolve IT tickets, assist with hardware provisioning, and help ship, receive, and track equipment for remote workers. The role requires strong communication and physical lifting of boxes up to 50 pounds.

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