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IT Helpdesk Technician: Tier 1 Support & Hardware Prep
Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-09-04
Chicago, Cook County, Illinois, 60290, USA
Listing for:
Hornblower Group
Remote/Work from Home
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support
Job Description & How to Apply Below
Hornblower Group is seeking a Tier 1 IT Helpdesk Support Technician to be the first point of contact for employees needing IT assistance. You will log and resolve tickets, prepare and configure laptops, desktops, and mobile devices for new hires, and support shipping and receiving of equipment for remote workers.
You will maintain inventory records and assist with packaging, shipping and tracking hardware, ensuring efficient provisioning and timely resolution of basic software and hardware
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