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Remote Service Desk Engineer; 2nd/3rd Shift; x
Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-09-06
Chicago, Cook County, Illinois, 60290, USA
Listing for:
Protera
Remote/Work from Home
position Listed on 2026-09-06
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Protera Technologies seeks a Service Desk Engineer to join our global IT operations. You will be the first line of support for enterprise clients, resolve incidents, and escalate as needed to L1/L2/L3 teams while contributing to training and continuous improvement.
You will work in a fast-paced, 24x7 environment with flexible remote/hybrid options, collaborate across global offices, and help maintain high service quality through accurate communication and robust issue resolution.
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