Marketing Technology & CRM Strategy Manager

Who We Are

At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees
- Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's North Coast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 125 list, placing us among the top 125 law firms in the country.

Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at

We are one of the fastest growing firms in the nation, and have offices in Chicago, Cleveland, Columbus, Miami, New York City, San Francisco, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team.

Benesch is proud to announce the opening for a Marketing Technology & CRM Strategy Managerin our Chicago office! This position is hybrid and has work from home flexibility.

Do you experience leveraging data to support business development and strategic decision-making? Do you have extensive experience with InTapp Deal Cloud and love managing system administration, data governance and reporting? Then our Marketing Technology & CRM Strategy Manager opportunity may be just the new position you've been looking for! This role is perfect for the experienced professional who is looking to build dashboards and use their InTapp Deal Cloud experience to connect the dots and own firm's CRM from end to end.

Join Benesch and play a pivotal role in shaping the marketing success of our organization.

The Marketing Technology & CRM Strategy Manager plays a critical role in advancing the firm's marketing and business development goals by owning the strategy, maintenance, and optimization of the firm's CRM and marketing technology platforms. This position owns the firm's CRM system (Intapp Deal Cloud), end to end – including administration, configuration, data governance, and long-term platform roadmap – while also leading the firm's broader marketing technology initiatives and transforms data into actionable insights that strengthen client relationships and support growth.

The position further serves as the department's marketing technology champion, evaluating tools, managing vendor relationships, driving platform modernization, and staying ahead of emerging legal marketing technologies to ensure the department operates efficiently and innovatively. Collaborating closely with attorneys, practice groups, client teams, IT, and firm leadership, this position ensures that marketing technology and client intelligence programs directly contribute to business development success and exceptional client service.

• Owns the CRM platform (Intapp Deal Cloud) end to end – strategy, administration, configuration, enhancements, data architecture, and ongoing optimization - ensuring it effectively supports business development and client engagement. Leads the marketing data strategy and collaborates with IT to ensure technology investments align with business development priorities.
• Collects, analyzes, and interprets client, matter, and market data to identify trends, cross-selling opportunities, and growth prospects.
• Designs, maintains, and distributes dashboards, reports, and analytics that provide attorneys and firm leadership with actionable insights.
• Manages the vendor relationships as primary liaison for CRM, data enrichment, and marketing technology platforms, including evaluating new solutions,…